MTN Nigeria shines with four top honours at the 2025 Consumers Value Awards
MTN Nigeria recorded an outstanding performance at the 2025 edition of the Consumers Value Awards (CVA), emerging with four key honours at the ceremony held at the elegant Ijakadi Hall, Radisson Blu Hotel, Ikeja GRA.
The achievement reinforces the company’s reputation as a leading brand committed to quality service delivery, sustainability and consumer-focused innovation.
The telecom and technology giant clinched the awards after an extensive nationwide voting exercise that allowed consumers to openly select brands that consistently deliver value. MTN’s four-category sweep underscored the strong confidence and loyalty it continues to enjoy among Nigerian users.
This year’s CVA, themed “Beyond Prices: Consumer Trust, Digital Experience & Brand Accountability,” and organised by BrandXchange, affirmed MTN Nigeria’s leadership across multiple strategic fronts. The company dominated the following categories:
Best Green Energy Adoption by a Company – Winner with 53% of consumer votes
Best Customer Service Telecoms Brand – Winner with 54% of consumer votes
Most Reliable Internet Service Provider – Winner with 66% of consumer votes
Best CSR Initiative by a Corporate Brand (MTN Foundation) – Winner with 73% of consumer votes
Reacting to the recognition, Ugonwa Nwoye, Chief Customer Relations and Experience Officer at MTN Nigeria, expressed gratitude to the company’s customers for their sustained trust.
“These awards stand as proof of our customers’ trust and loyalty, which remain at the core of all that we do. We are committed to delivering exceptional service, sustainable practices, and meaningful social impact. This recognition motivates us to continue innovating and ensuring that every interaction with MTN meets the highest standards of quality and responsibility,” she stated.
The strong showing in consumer votes—particularly the 53% and 54% garnered in the Green Energy and Customer Service categories—reflects MTN’s ongoing investments in improving user satisfaction and operational efficiency. The recognition for Most Reliable Internet Service Provider also highlights the company’s aggressive network upgrades, which are delivering faster, more stable and more dependable connectivity across the country.
Equally significant is the award for Best Green Energy Adoption, which acknowledges MTN’s increasing shift towards renewable energy solutions in powering its national network. This initiative aligns with the rising consumer demand for environmentally responsible business practices and demonstrates MTN’s commitment to reducing its carbon footprint.
Beyond its core business operations, MTN’s social impact efforts were also spotlighted. The MTN Foundation’s win for Best CSR Initiative reiterates the company’s deep involvement in community development, from education and health interventions to empowerment programmes. The recognition further cements MTN’s role not just as a telecom leader, but as a socially responsible organisation dedicated to fostering long-term national development.
With four major wins at the 2025 Consumers Value Awards, MTN Nigeria continues to strengthen its place as one of the country’s most trusted and impactful corporate brands—one consistently aligned with consumer expectations, digital advancement, and sustainable progress.
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